KiwiClass

Work With Us

KiwiClass is an equal opportunity employer. We value all our staff, and pride ourselves on the diversity of our team.

KiwiClass is proud to be an accredited Living Wage Employer.

Employment Coach

We are currently recruiting for an Employment Coach to join our Employment Programme team for a 12 month maternity leave period.

The purpose of this role is to support former refugees and migrants on their journey into sustainable employment. This role requires knowledge of employment services in the Wellington region, and particularly within the contexts of migration and settlement in New Zealand and issues facing people from refugee backgrounds.

KEY RESPONSIBILITIES

Employment Coaching

  • Assessing clients’ employment competencies, skills, experience and motivation and together with the client set realistic goals and create a job search and/or career plan
  • Offer one on one coaching and supporting client through job searching process, helping them overcome barriers, ensuring motivation, resilience and engagement throughout the process
  • Running group sessions for job seekers to encourage the sharing of experiences and networking, as well as developing and offering appropriate workshops to clients and students of KiwiClass
  • Assisting client to develop (and update) a marketable CV and cover letter and online applications
  • Preparing clients for interviews, networking opportunities and employer contact and face to face applications
  • Helping clients understand their rights and responsibilities as employees in New Zealand and, where applicable, their relationship with Work and Income while looking for work and making them familiar with MyMSD once they are employed

Effectively communicate with:

  • Work closely alongside the other employment coach and employment liaison to provide a wraparound service and find tailored solutions for all clients
  • Work alongside KiwiClass English for Work teachers and other classes to ensure employment support is also available for students
  • Work and communicate closely with case managers and job brokers at Work and Income offices to ensure transparency of our service and clients support as well as creating opportunities for our clients
  • Communicate regularly with other providers in the sector to promote KiwiClass and ensuring the best support for our clients
  • Actively reach out to communities to promote KiwiClass and create awareness of our services

Undertake the following administrative and contractual responsibilities:

  • Gather and submit your client and outcome information required for the database, for KiwiClass’ contractual obligations with the funder, and for KiwiClass’ own quality assurance and service evaluation purposes.
  • Manage your caseload so that you are interacting with your clients with the required frequency and maintaining adequate records of your interactions.
  • Review your caseload and provide updates for the database regularly.
  • Create material to support the employment coaching and job brokering, such as workbooks, documents and workshops
  • Undertaken any other duties required in KiwiClass’ contracts or by the manager to ensure the smooth running of the Employment Service and of KiwiClass as a whole.

KEY SELECTION CRITERIA

Essential

  • Tertiary qualifications relevant to the role and a high level of ability in researching job vacancies, writing CVs and undertaking job interviews.
  • Experience in coaching and facilitating workshops and/or trainings
  • Familiarity with employer expectations and requirements such as knowledge of health and safety in the workplace
  • Knowledge of current skills shortages and the vocational programmes offered by reputable educational institutions
  • Computing and administration skills such as typing and data entry speed, accuracy and understanding of use of MS Office
  • Time management; ability to manage busy schedule with many different responsibilities such as, client contact, communication with Work and Income, employer contact as well as administrative duties
  • A clear sense of professional boundaries and other relevant ethical issues
  • Well-developed communication skills, including written and verbal presentation skills, diplomatic and effective liaison, and interpersonal skills
  • Persuasiveness and an ability to establish good working relations with clients, employers, and external agencies
  • Sensitivity to the difficulties experienced by refugees and migrant job seekers
  • Flexibility, resilience
  • Must have a current driver’s licence and car and be willing to work at different locations.
  • Must have current legal working rights in New Zealand
Desired
  • Ability to speak a language other than English relevant to refugee communities – Spanish, Arabic, Farsi, Dari, Tamil, Amharic etc.
  • An understanding of MSD and experience working with Work and Income
To apply for this role:
  • Because this role has a strong focus on CV and job application creation, candidates are expected to follow the application instructions above carefully. 
  • Applications that do not include a cover letter, CV, and answers to the Key Selection Criteria will not be considered. 
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